Customer Service

Timetable enquiries and information
Rail Service, tel. 0848 44 66 88, ticket and timetable information CHF 0.08/min (24 hours a day)
Tickets and reservations
Available at your station or via Rail Service
Other requests, questions or feedback
Please speak directly to our staff on the train or at stations, or contact our Customer Service Center.
Thurbo AG, Customer Service Center
Bahnhofstr. 31, P.O. Box 2272, CH-8280 Kreuzlingen 1
Tel. +41 71 554 00 00, Fax +41 71 554 01 90
E-Mail the Customer Service Team
Opening hours: Monday to Friday, 7.30 a.m. to 12.30 p.m. and 1.30 to 5.30 p.m.