Service

Do you need any assistance? Do you have questions, suggestions or general feedback? Don't hesitate and contact us.

Get in touch with our customer service.

Supplementary contact information

Ticket and timetable information CHF 0.08 / Min. (24 hours a day)

Available at your station or via Rail Service.

Please speak directly to our staff on the train or at stations, or contact our Customer Service Center.

Thurbo AG
Customer Service Center
Bahnhofstrasse 31, P.O. Box 2272
8280 Kreuzlingen 1

Opening hours: Monday to Friday, 7.30 a.m. to 12.30 p.m. and 1.30 to 5.30 p.m.

Have you lost something on a train? You can easily submit a lost property form online.

lost property form online